Roy, Sue and our associates wish you all the best
for a happy and healthy holiday season.

Thank you for your support in 2011 - and here's to a successful 2012!

D´Ardenne Associates is pleased to announce two new partnerships to help our clients improve productivity and better respond to crises.

As part of a joint venture with Adaptive Technologies, Inc., we're now offering Six Sigma expertise through Rebecca Kates. Becky has extensive experience in lean and Six Sigma methodologies. Known as a change agent with a unique ability to build high-performance work teams and rally resources, in multiple plant and store locations in the United States and abroad, Becky trains employees at all levels how to improve productivity and achieve White Belt, Green Belt and Black Belt certification.

By driving top-line growth, improving quality, enhancing productivity and reducing expenses in the manufacturing and retail industries, Becky has saved companies between $400 million and $500 million in savings over her career.

Another joint venture, with a leading public relations and advertising firm, The Becher Agency (tba), brings us broad expertise in business continuity. Chris Turnbull, a principal in the firm, recently left the World Bank, where he helped its global leadership develop strategies for crisis communications, organizational management and business continuity. He's now available to help you protect your company from risk.

Look for course details in the near future to take advantage of this global expertise.

The beginning of a new year is always a great time to reflect on what you could have done better over the past year to run a successful, profitable company.

Our bet is that improving quality management is at or near the top of your list.

The ISO 9000 family of standards are designed to help organizations ensure they meet the needs of customers and other stakeholders. ISO 9000 deals with the fundamentals of quality management systems, including the eight management principles on which the family of standards is based. More than a million organizations worldwide are independently certified, making it one of the most widely used management tools in the world today.

Our January courses, ISO 9001:2008 Training for Quality Management TPECS, include a two-day course on the concepts of the ISO 9001:2008 standard and the principles and practices of effective internal audits along with a three-day course to become internal quality systems auditor and four-day course to become lead auditor.

Learn more about our ISO 9001:2008 courses, then register.

Having the right processes and procedures in place can boost your bottom line. Visit our blog to learn how some companies are using ISO standards to succeed.

Read more > 

A 5% discount for newsletter subscribers is available for those registering through our website. Enter discount code DAL in the registration form.

Jan 23-26, 2012
ISO 9001:2008 TPECS
Quality Management Systems

Jan 27, 2012
Advanced Auditing

Feb 7-9, 2012
ISO 9001/14001/18001 Integrated

Feb 27-Mar 1, 2012
ISO 18001:2007 TPECS 
Occupational Health and Safety Management Systems

Mar 30, 2012
Advanced Auditing

Click here to register.