A host of so-called business gurus are constantly filling bookstore shelves and social media posts with the latest wisdom for businesses.
Sure, some like Jim Collins’ “Good to Great,” remain timeless. Others preach ideas that don’t get much traction or find much relevance.
So where to turn for sage advice? One of the things we’ve experienced in working with companies around the nation is that some of the best managers embrace management system standards. Companies that incorporate ISO standards in their operations are more focused, more lean and produce better quality and profits.
Given the efforts required to implement management system standards, many companies may shun the certification process. ISO requires discipline, a willingness to improve and a vision to enhance performance. After all, when we conduct audits we don’t simply want to see a certificate on the wall — we want to see how much a business has changed for the better.
One of the things we’re often asked is: “How do I get management buy-in?” While it starts from the top – a leader who understands the benefits of ISO – top management is not just the president or CEO. As we see it, top management, by ISO 9000 definition, really includes the person or group of people responsible for their functional areas. In other words, anyone who is responsible for a division, business line or factory floor – anything that adds value to an organization – needs to meet the appropriate requirements of clause 5.0.
Chances are you’re in a position to change how your company operates.
Our advice to those best-seller-list business gurus? Preach the value of ISO because ISO standards define how businesses should be run.
Check back in future blogs to learn more about how to get the buy-in you need for your organization to excel. We’ll provide some examples of what we’ve experienced when working with management and how you can let ISO define your success.
This post was written by Roy D'Ardenne