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ISO Services

>> Click here to submit a Reguest for Proposal for ISO services.

Baseline Analysis

Costs dependent on the size of the organization and the on-site time required. The analysis is performed by a certified quality management systems auditor, beginning with a review of your documentation. We need any of the following information you may already have one week before the scheduled audit date.

  • Quality Manual
  • Quality Policy and Organizational Charts
  • Representative Sampling of Orocedures, including supporting flowcharts
  • Quality System Procedure
  • Internal Audit Reports
  • Minutes of Management Review Meetings
  • Procedures Index
  • Corrective Action Procedure
  • Nonconforming Product Procedure
  • Representative Sampling of Training Records
  • Personnel Policies or Manual

The next, vital step is on-site. We will conduct a thorough question and answer session with management familiar with aspects of the operation which may in any way affect product quality. A complete facility tour will be taken to acquaint us with production processes and to get a feel for employee knowledge and commitment to quality. A report will be issued describing the internal resources currently available and where you are now versus where you need to be to meet the standards of this excellent quality management system. The session concludes with your management team participating in a workshop to develop a time line for installing the quality management system and determining the external costs that can be expected.

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Progress Review Retainer

Fee billed monthly

  • Gantt Chart for key activities, regular updating throughout the process
  • 1 to 1.5 hour session on site each month
  • Review of Quality Manuals and Procedures
  • Telephone, fax, e-mail consultation as needed (within reason)
  • Objective analysis of how to meet QMS requirements while recognizing the needs of operating the business
  • Includes assessments for key areas to ensure compliance for the certifying audit

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Readiness Assessment

Cost dependent on the size and complexity of the organization. Performed by one or two persons to determine if the system is far enough along to proceed with Internal Auditing training and installation of the remaining parts of the system.

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Compliance Audit - Preassessment

Cost dependent on the size and complexity of the organization. The audit is performed by a one or two-person team with its focus on compliance to the standard and your own documentation. May be done on your entire management system or individual elements and is suggested as preparation for the Certification Audit.

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On-Site Consulting

Experienced, highly acclaimed consulting services that focus on installing an effective, cost efficient quality management system that is best suited to the individual company and having the client become self-sufficient as quickly as possible.

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Remote Consultation

Have a question that you need an answer to quickly? Save time and money with our remote consultation service. Consultation can be via e-mail, phone, or webinar.

First-time minimum is one hour for $125.00. Prepay for five hours, and receive a $25.00 discount. Time is tracked in 15 minute increments.

Complete our RFP form to request remote consultation services.

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Return on Quality Training

2 hours: Personnel interested in ensuring the return on investment in their quality system should attend.

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Creating/Reviewing Documentation

Internal and External Audits

Sub-Contractor Audits

Specialized Materials

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Supplier Quality Improvement Program

D´Ardenne Associates' Supplier Quality Program is designed to assure clients that their suppliers have effective:

  • Calibration Systems
  • Contract Review Systems (including manufacturing capability)
  • Production Planning Processes
  • Process Control Procedures / Work Instructions
  • Inspection and Testing Practices
  • Nonconformance Procedures
  • On-time Delivery Systems
  • Corrective Action Procedures (including handling customer complaints)
  • Management Review Procedures
  • Procedures to address other client concerns

Also, we assure that all work meets ISO 9000 or QS 9000 requirements, as appropriate. Results are effectively produced within client mandated time frames.

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