Bios

Leadership Team

Roy H. D´Ardenne, Jr. — CEO
Susan E. Snyder — President

Associates

Dr. James E. Littlefield — Marketing Specialist
Dr. Raymond H. Myers — Statistics Specialist
Dr. C. A. “Sandy” Smith, Jr. — Strategic Planning Specialist
Larry Whittington — Software Specialist
Cecilia Yourshaw — Software Specialist
Dr. Eileen Van Aken — MBNQA, Performance Measurement, Organizational Change,
Team-Based Work Systems
Barry Kouns — Information Security Specialist, IT Service Management,
ISO/IEC 27001:2005 Pre-certification Consulting
Charlotte Mason — Senior Associate