< ISO 9001

ISO 9001:2008 Requirements

• Foreword
• 0 Introduction
  • 0.1 General
  • 0.2 Process Approach
  • 0.3 Relationship with ISO 9004
  • 0.4 Compatibility with other management systems
• 1 Scope
  • 1.1 General
  • 1.2 Application
• 2 Normative reference
• 3 Terms and definitions
• 4 Quality management system
  • 4.1 General requirements
  • 4.2 Documentation requirements
• 5 Management responsibility
  • 5.1 Management commitment
  • 5.2 Customer focus
  • 5.3 Quality policy
  • 5.4 Planning
  • 5.5 Responsibility, Authority, and Communication
  • 5.6 Management review
• Resource management
  • 6.1 Provision of resources
  • 6.2 Human resources
  • 6.3 Infrastructure
  • 6.4 Work environment
• 7 Product realization
  • 7.1 Planning of product realization
  • 7.2 Customer-related processes
  • 7.3 Design and development
  • 7.4 Purchasing
  • 7.5 Production and service provision
  • 7.6 Control of measuring and monitoring equipment
• 8 Measurement, analysis and improvement
  • 8.1 General
  • 8.2 Measurement and monitoring
  • 8.3 Control of nonconforming product
  • 8.4 Analysis of data
  • 8.5 Improvement
• Annex A
• Annex B

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