D’Ardenne Associates positioned for future growth

Succession plan includes promotion of Sue Snyder to president

Over the past 20 years, D’Ardenne Associates has become a leader in ISO management system services, training and auditing. We could not have done it without your support and encouragement.

To prepare for a long-term future while ensuring the level of expertise and service you’ve come to expect, I am pleased to announce the promotion of Susan E. Snyder to president of D’Ardenne Associates. I will maintain my duties as CEO and together we’ll position our company for growth.
Sue truly is a world-class expert who is a delight to work with and scores consistently high reviews from our clients. The combination of her technical expertise, real-world experience, personable charm and business acumen make her an ideal leader to build the future of our company. Her extensive knowledge base and track record of success will ensure a seamless transition in our management structure. She provides our customers with a unique perspective that helps to drive their own success. I have full faith and confidence in Sue’s ability to make it all happen – and take D’Ardenne Associates to the next level.
Sue joined our company in 2010. In her new role she will assume the responsibilities of the day-to-day operations of the company. Additionally, while continuing AS9100C training, auditing and consulting for the aerospace industry she will provide ISO 9001/14001 and 18001 services and continue as the Alternate Member of the US TAG to TC 176.
Meanwhile, as CEO, I will focus on consulting and training for ISO 20001, 27001, 9001, 14001 and 22301, auditing for ISO 9001 and the financial aspects and strategic activities of the business.  I also will continue to serve as the firm’s Primary Member of the US TAG to TC 176.
Sue is joined on our management team by Elizabeth Steuart, who is being promoted to vice president.  Beth’s focus will be training, consulting and auditing for ISO 13485, MDD and the CE Mark, as well as ISO 9001.
We are grateful to have Sue’s talent, dedication and focus to ensure that the company we’ve built over the last 20 years will continue to thrive at a time where quality and management systems are more important than ever to drive efficiency and profitability of organizations in many different industries.
She has 15 years of extensive experience in aviation, space and defense. Her versatility includes experience in development, implementation, maintenance, auditing and training of business management systems. She served as a quality management systems professional for commercial and government contractors supporting military entities throughout the United States.
Sue has a demonstrated ability to streamline operations, develop cross-functional teams, define and develop value added processes, and train all levels of personnel in ISO and ASD management systems. She has served as Management System Representative for AS9100C and ISO 9001 management systems. Her experience includes business ownership, environmental systems management, operations management, systems integration, strategic planning, systems design and installation, training, internal and second party auditing, and FAA Part 145 Repair Station process development and implementation. She is a RABQSA-certified QMS and AS9100 auditor and trainer.
She has a bachelor’s degree from Radford University and a master’s degree in professional studies with a concentration in organizational development from Thomas Edison State College.
Please join me in congratulating Sue in her expanded role.  Along with Beth, we look forward to serving you and contributing to the industry we love for another 20 years, and for many years thereafter.
Roy